•Original Quote: Angelo, T. A., & Cross, K. P. (1993). Classroom
assessment techniques: A handbook for college teachers (2nd ed.).
San Francisco, CA: Jossey-Bass.
–“In many fields, particularly the professions and the service sector, success depends on one’s ability to translate highly
specialized information into language that clients or customers will understand.”
•Cited in
Paper:
–Angelo and
Cross (1993) suggest translating highly
specialized
information to a level so others will be able to interpret the communication.
–